Information
TERMS OF SERVICE
Terms of Service - The Footwear Lounge

Terms of Service

Introduction & Acceptance of Terms

Welcome to The Footwear Lounge ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, www.xiaohenshizhenx.com (the "Site"), and the purchase of our footwear products, including sneakers, boots, formal shoes, sandals, and other related items (collectively, "Products"). By accessing or using the Site, you agree to comply with these Terms. If you do not agree, please refrain from using the Site or purchasing our Products.

Account Responsibilities

To place orders or access certain features of the Site, you may need to create an account. You are responsible for:

  • Providing accurate and current information during registration.
  • Maintaining the confidentiality of your account credentials.
  • All activities conducted under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

Product Information & Order Terms

We strive to provide accurate descriptions and images of our Products. However, minor variations in color, texture, or design may occur due to manufacturing processes or device display settings. All Products are subject to availability, and we reserve the right to cancel or refuse orders at our discretion.

Footwear Disclaimer: Our Products are designed for general use. For specialized footwear (e.g., hiking boots, trail shoes), users assume all risks associated with outdoor activities. We do not guarantee suitability for specific terrains or conditions.

Payment, Shipping, Returns

Payment: We accept major credit cards and other payment methods as indicated at checkout. You authorize us to charge the total amount, including taxes and shipping fees, upon order confirmation.

Shipping: Delivery times vary based on location and carrier. Risk of loss transfers to you upon delivery.

Returns: Unworn, undamaged Products may be returned within 30 days of delivery for a refund or exchange, excluding shipping costs. Original packaging and proof of purchase are required.

Intellectual Property Rights

All content on the Site, including logos, text, images, and designs, is our property or licensed to us and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

Disclaimers & Limitations of Liability

General Use: Our Products are sold "as is." We disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose.

Outdoor Footwear: Hiking boots, trail shoes, and similar Products are not guaranteed against wear and tear or environmental damage. Users must assess suitability for intended activities.

Formal Footwear: Leather oxfords, brogues, and loafers may require break-in periods. We are not liable for discomfort or fit issues.

In no event shall we be liable for indirect, incidental, or consequential damages arising from Product use.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our company is registered. Disputes shall be resolved through negotiation or, if necessary, in the competent courts of that jurisdiction.

Contact & Effective Date

For questions about these Terms, contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.

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